Starting The Program:

• No contract to sign. Your Spa Membership Monthly Program renews automatically each month. Payments are billed on the same day each month.

• Memberships Do Not Include Gratuity. Membership dues cover the cost of monthly treatments only. Your optional tips are still MUCH appreciated by our skilled practitioners.

• Rollover Privileges - Members may rollover any unused services to the following month, up to 3 months. Rollover services do expire 6-12 months post original payment.

• Pause Membership - Members may pause for up to 3 months. After 3 months the membership will automatically renew unless cancelled. If 7 days notice is not given.

• Upon termination of your month to month membership, accumulated member service packages are non-refundable.

• Members must notify Opulence of credit card change information.

• Guests must follow spa rules and regulations. Opulence reserves the right to refuse or discontinue services for any reason.

• Opulence reserves the right to modify/change spa rules, regulations, services and pricing at anytime with/ without notice.

• The spa has a 24 hour cancellation/rescheduling policy. If you need to change your appointment please do so 24 hours in advance or a credit will be redeemed. You may also be subject to a fee.

• Your Spa Membership is non-transferable.

 

Leaving The Program:​

• Cancel Any time, 7 days notice is needed,

• If you are a member more than 4 regular billing cycles, you may still use your spa credits for qualified services for a period of up to 1 years, as each spa credit expires one year from each of their original payment dates.

• If you are a member for less than 4 regular billing cycles, you may use your spa credits for up to 6 months. Each spa credit expires 6 months from the original payment date.

• Immediately upon cancellation, you will no longer have special pricing or discounts on other services. 

• Should the spa relocate or close, the spa has no financial responsibility for any unused credits where the member did not use the credit the month it was accrued for.

 

Joining the Spa Membership Program and continued monthly payment indicates full agreement to these terms and conditions.

 

Terms and conditions may change without notice.

 

Please contact us for any question you may have before signing up with this program